The company case-studies are based on information provided by organisations in response to a one-page questionnaire. The focus of the questionnaire was on different organisational strategies to foster a culture of good mental health in the workplace globally. Of particular interest were holistic and integrated approaches to health and employee welfare, including mental, physical, spiritual, social, and environmental aspects of health.
The three broad areas of interest in the questionnaire revolved around:
- The development stage of any policies and practices to address and promote mental health in the workplace
- The details of these policies and practices
- Monitoring and effectiveness of these policies and practices
Due to resource restrictions and in agreement with all WEF Global Agenda Council on Mental Health, the inclusion criteria were that organisations needed to be large formal sector organisations. Excluded were Small and Medium Enterprises (SMEs), informal sector organisations, and organisations without a mental health strategy.
Convenience and snowballing sampling was used to contact companies whereby we first contacted people (HR, Occupational Health, other contact persons) we knew and had access to via our collective extended networks. Subsequently, we asked them to refer us to more organisations who would be interested to partake in this initiative.
In total, 23 organisations took part, of which a selection of 5 are being showcased in this scoping work that will be built upon.
All organisations received in-depth feedback and information on this initiative and questionnaire; participation in the sharing of company case-studies was on an entirely voluntary basis with understood consent. The organisations’ gatekeeper was approached, email and telephone/skype calls yielded interviews or questionnaires (some preferred filling in questionnaire, others interviewed) and additional material around policies was provided. Content analysis of the documents and interviews was done by hand by two independent researchers.